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Bed & Breakfast · Lisbon · Lisbon District

Dear Lisbon - Bordalo Palace Chiado

A 4-star bed & breakfast in Lisbon's Baixa/Chiado district, steps from the Arco do Triunfo and Camões Square.

  • In the heart of Chiado, near restaurants and shops
  • Guest-rated 9.0 with high scores for service and rooms
  • Breakfast praised as a highlight with fresh pastries and egg dishes
9 Perfect 941 reviews Booking.com 9 · 941 reviews

About

Dear Lisbon - Bordalo Palace Chiado

Dear Lisbon - Bordalo Palace Chiado is a 4-star bed & breakfast set in a historic palace in Lisbon's Baixa/Chiado district. The property blends classic decor with modern comforts, offering free Wi-Fi throughout, air-conditioned rooms, and a range of amenities including a coffee shop, concierge services, and car rental. Its location puts you within a 5-minute walk of the Arco do Triunfo and near Camões Square, with easy access to local restaurants, shopping, and transport links.

Guest reviews consistently highlight the spacious rooms, the comfortable beds, and the welcoming staff. The breakfast receives particular praise for its variety—from fresh pastries and juices to customizable egg dishes—and for setting a positive tone for the day. Whether you're exploring the historic center or simply soaking in the neighborhood's energy, this property offers a polished base with a personal touch.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional service and staff — Guests frequently commend the staff's warmth and helpfulness, from providing dining recommendations to arranging a late check-out. The service category scores 9.6, with staff rated 9.7.
  • Breakfast is a highlight — The breakfast receives consistent praise for its variety and quality—fresh pastries, juices, and made-to-order egg dishes. Several reviews call it 'fantastic' or 'a highlight' of the stay.
  • Prime Chiado location — Situated in the Baixa/Chiado district, within a 5-minute walk of landmarks like the Arco do Triunfo and near Camões Square, with easy access to restaurants, shopping, and transport.
  • Spacious, elegant rooms — Rooms are described as spacious, with classic decor, comfortable beds, and some offering views over the old town. Room rating is 9.5.

Worth weighing

4 to weigh
  • Limited check-in window — Check-in is only from 15:00 to 18:00, which may be restrictive for travelers arriving later in the day. Check-out is from 08:00 to 12:00.
  • No pets allowed — If you're traveling with a pet, this property is not an option, as pets are not permitted on site.
  • No on-site parking mentioned — There is no parking information provided. Guests arriving by car may need to rely on public parking nearby, which could be an added cost or hassle.
  • Some reviews note minor drawbacks — While most feedback is positive, a few reviews rated the stay lower (6-7 out of 10) without specifying major issues, suggesting that expectations may vary.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Suite

  • 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • Luggage storage
  • Coffee shop
  • Car hire
  • Tours/Ticket assistance

In-room

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • Free toiletries
  • Carpeted floor

Family

  • Cots
  • Babysitting/Child services

Services

  • Housekeeping
  • Welcome drink
  • Paid airport shuttle
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 941 reviews

Guest-rated 9/10 from 941 reviews

Booking.com · 9 · 941 reviews
9Verified guest

“The atmosphere was elegant, and the location was superb—just a five-minute walk from a main square. The area was lively, close to restaurants, shopping, and good bars, plus convenient for train stations.”

9Verified guest

“Our room was spacious with a safe, mini-bar, and central heating, all decorated in a classic style.”

9Verified guest

“Breakfast was a real standout, with fresh pastries and made-to-order egg dishes. The staff, especially Daniel, were fantastic—offering great restaurant tips and sharing the city's history with us.”

9Verified guest

“The breakfast spread was excellent, from pastries to fresh juices, and everyone was happy. We also enjoyed a family trip to the nearby Portas do Sol Viewpoint, which had lovely views.”

9Verified guest

“We received a warm welcome with wine, and the breakfast was delicious. The central location was perfect, near great places to eat.”

9Verified guest

“The room was spacious—the largest we've had in Europe—and breakfast was awesome. The daily cappuccinos were a lovely touch.”

04 — Location

Getting around Lisbon

The property sits in Lisbon.

Chiado & Baixa: The hotel sits in the Baixa/Chiado district, a lively area known for its historic squares, shopping streets, and cafe culture. Camões Square is within walking distance, and the Arco do Triunfo is about a 5-minute walk away.

Dining & Nightlife: Guests mention that the area is full of good restaurants and bars, with many options just steps from the hotel. The staff are happy to offer recommendations.

Transport: Train stations are accessible from the area, and the hotel offers car hire and paid airport shuttle services for getting around.

Largo Rafael Bordalo Pinheiro , 31, Lisbon, Lisbon District, 1200-309, Portugal

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-18:00
Check-out
By 08:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 18:00, and check-out is from 08:00 to 12:00.

Is breakfast included?

Yes, a breakfast with fresh pastries, juices, and customizable egg dishes is available and has been praised by guests.

Are pets allowed at the property?

No, pets are not allowed at Dear Lisbon - Bordalo Palace Chiado.

Is there parking on site?

The property does not list any on-site parking. You may need to use public parking nearby, and the hotel offers car hire if needed.

Does the hotel offer airport transfer?

Yes, a paid airport shuttle is available. You can arrange it through the hotel.

The bottom line

Dear Lisbon - Bordalo Palace Chiado is a strong choice for travelers who want a refined, well-located base in Lisbon's historic center. With high guest ratings and a breakfast that earns rave reviews, it delivers on comfort and service, though the limited check-in window and lack of parking may require planning.

9A polished stay in the heart of Chiado, praised for its service and breakfast.

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